All elements of an Avius customer feedback system are designed to work together in harmony. This complete-system approach ensures optimal performance and eliminates software and hardware incompatibilities often experienced when combining survey technologies and feedback management software from separate suppliers.
Using our text feedback, survey kiosk, web survey and tablet survey technologies, you can engage the customer and through our tailored surveys, accurately capture their feedback at various touch points of the experience.
Our powerful enterprise feedback management software collects and displays feedback in real-time. Data captured with our survey technologies, via email or social media can be viewed and managed from one clear interface.
Our software allows you to communicate directly with customers to address their feedback, just minutes after they've sent it. Tailored analysis and reporting helps to identify key trends and variables providing true insight into the mind of your customer.